Product reviews

Away from better to the fresh worst in the last few years. Can’t trust just how inexperienced, and you will completely amazingly foolish past trust, individuals have become at that borrowing from the bank connection. We have become using a percent otherwise one or two alot more at the most other credit unions having my personal loans to keep myself this new stress off dealing that have stupid anyone. Any dilemmas the newest Division away from borrowing from the bank unions is the place in order to file complaints. Because Massachusetts lawyer generals work environment cannot deal with them.

Worst update I’ve ever viewed

Bad up-date We have actually seen. The outdated on the web financial was much superior than the newest that. Remaining my personal past lender because of a bad revise and you will once 15 years which have DCU I am given making.

DCU associate as the 2015 and you may departing

I was a DCU user because 2015 and you will maintained a good 100% payment records for a car loan and you will credit cards. On software up-date in the late 2023, I’d challenge log in and you may and make costs. Thus, We redirected my bill costs for other cards. We received an alerts for a great equilibrium out of 63 dollars, timely entitled to settle it, and you will claimed the new technical products. Unfortunately, my issues just weren’t handled. On the following the charging you period, an equilibrium of $step 1 and some dollars is once more recharged that i reduced. Customer service doesn’t have clue or no most other charge could well be added int the guy 2nd billing cyclee tough DCU less my personal credit maximum out-of $ten,000 to help you $0 and you will reported my personal account since the outstanding with the credit bureaus, and that diminished my personal credit rating by the 108 affairs-for 63 dollars. I am currently disputing so it which have DCU and the credit agencies, however, I’d alerting visitors to carefully take into account the possible implications ahead of using their attributes.

They shed my vehicle term document

Hey, I am composing giving my personal opinions towards method a significant document try mishandled managed by DCU. I’m really troubled one to my personal Title file was sent out over myself without the record details through USPS. In my opinion is gross carelessness. As i reached off to this new DCU once wishing couple of days, I found myself advised the new Term file are dispensed 1 month once the mortgage try paid off. But not, I have not obtained one identity document when you look at the send. I looked which have regional USPS and they completely could not shadow the sent send. I happened to be ergo offered to head to DMV having a great Lien launch letter and you can performs out of bottom. This is extremely frustrating and you will inconvenient for me. You will be charged me to get backup. I wish there were better processes set up in the first thus i lack never missing an essential.

Worst Customer support

DCU ‘s the bad definitely. I was closure within the to my Car lease and you may wound up going for DCU. They approved my financing and you may questioned me to open an account which were unsuccessful 3 x. The fresh new they asked us to contribute post which i is is in a position to unlock a membership and then once 2 days, my loan application wasn’t nevertheless recognized and upon contacting it told you told you their terminated and so are sorry. Its so pathetic when you urgently need the auto loan. The client services rep was not after all empathetic.

Awful Bank with no ATMs and you will Awful Customer care

For those who miss the times of wishing inside the very long traces in order to withdraw money from the bank, after that DCU can be your place! I reside in an active urban area, yet , DCU have very few metropolitan areas right here. In addition, the ATMs is no place to-be found aside from about genuine financial. This is basically the merely lender inside 2020 that however preserves a lot of time traces meeting the entranceway with payday loans Linden the the typical go out. If you wish to phone call the financial institution, expect to be treated rudely. When using DCU to have vehicle-pay alternatives having debtors, we provide very long turn-around minutes in order to echo payments were made. It bank try terrible to possess unnecessary reasons to enter into. Stay away!